📜 Terms of Service

1. Acceptance of Terms

By accessing or using the BidEthiopia platform at charetazone.com ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform. BidEthiopia reserves the right to modify these Terms at any time, and your continued use of the Platform constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years of age to use BidEthiopia. By registering, you represent that you are legally capable of entering into binding contracts under Ethiopian law. We reserve the right to verify your identity and refuse service to anyone for any reason.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and all activities that occur under your account. You agree to:

• Provide accurate and complete registration information
• Notify us immediately of any unauthorized use of your account
• Not share your account with third parties
• Use only one account per person (duplicate accounts will be suspended)

BidEthiopia reserves the right to suspend or terminate accounts that violate these terms or for any other reason at our sole discretion.

4. Bidding Rules

All bids placed on BidEthiopia are legally binding contracts. By placing a bid, you agree to purchase the item at your bid price if you are the winning bidder.

• Bids cannot be retracted once placed
• The highest bid at auction close wins
• Winning bidders must complete payment within 48 hours
• Failure to pay will result in account suspension and potential legal action
• Shill bidding (artificially inflating prices) is strictly prohibited
• BidEthiopia applies a 5% platform fee on winning bids

5. Payments & Wallet

All transactions on BidEthiopia are conducted in Ethiopian Birr (ETB) through our secure wallet system powered by Chapa payment gateway.

• Wallet top-ups are processed instantly via Chapa or Telebirr
• Withdrawal requests are processed within 24 hours on business days
• BidEthiopia is not responsible for payment gateway outages beyond our control
• Fraudulent transactions will be reported to Ethiopian financial authorities

6. Prohibited Conduct

You agree NOT to:

• Use the platform for any unlawful purpose
• Attempt to manipulate auction outcomes
• Harass or threaten other users or staff
• Upload false or misleading item descriptions (sellers)
• Use automated bots or scripts to place bids
• Attempt to hack, reverse engineer, or exploit the platform

7. Limitation of Liability

BidEthiopia provides the platform as a marketplace and is not a party to transactions between buyers and sellers. To the maximum extent permitted by law, BidEthiopia shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

Our total liability to you for any claims shall not exceed the total amount of fees you have paid to BidEthiopia in the 12 months preceding the claim.

8. Termination

We reserve the right to terminate or suspend your account at any time, with or without notice, for any violation of these Terms or for any other reason we deem appropriate. Upon termination, your wallet balance will be refunded minus any outstanding fees.

9. Contact Us

If you have questions about these Terms of Service, please contact us at:

BidEthiopia Support
Email: info@bidethiopia.com
Website: https://charetazone.com